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In response to the January 2024 security breach, Trezor took immediate action to mitigate the risk and protect its users. The breach, affecting a subset of users who had interacted with Trezor Support since December 2021, led to unauthorized access to personal contact details. Trezor's proactive measures included revoking the malicious access, conducting a detailed audit, and informing all potentially affected users within hours of the incident.
Trezor emphasized that while no funds were compromised, the exposed data increased the risk of phishing attacks. Users were advised to remain vigilant and report any suspicious activity. The company reassured its customers that the security of their Trezor devices remained intact and continued to advocate for strong security practices, such as never sharing recovery seed phrases.
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